Prior ironed 3. Clean Surrounding makes good impression on

 

 

 

Prior
to Opening

1.      
 

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As a professional reach to duty before
15 to 30 minutes

2.      
 

 

Server dress should be cleaned nicely and must be ironed

3.      
 

 

Clean Surrounding makes good impression on
customers, so all window glasses and floor should be cleaned by him or her.

4.      
 

 

Check all the tables and chairs that all are well
balance and clean

5.      
 

 

For the entertainment of visitor’s music and tv should
be turned on

6.      
 

 

Order or tell manager about the items which are not
available or not in high quantity

 
7.        

 

Decorate tables with napkins

8.      
 

 

Sweetener containers are full and clean

9.      
 

 

Place neat ashtrays

10.  
 

 

Before your shift always be prepared with your tools

·        
Three pens
·        
Order pad
·        
Proper wardrobe and nametag

       11.

 

Stock ice, sugar, ketchup and table sauces

       12.

 

Switch on all the equipment’s

 

 

 

During Dinner
Service

      1

 

Attend every customer with smile, because a warm
welcome can change visitor mood

      2

 

If the customer is regular call him or her with name

      3

 

start conversation with them to get know about their
like or dislike and escort customers to their tables

      4

 

Take the order and tell them about which food is
special or have discount for day

      5

 

Ensure that all orders are accurate and brought to
each table in a timely manner

      6

 

Ask the visitors that if he/she have any kind of allergies
with any ingredients

      7

 

Refill ice, water, napkins and take all the used
glasses and plates from tables

      8

 

Make sure that all the food delivering to patrons is
hygiene

      9

 

Promptly respond to guest with any additional
request
 

     10

 

Make the bill of all the items which served to
customers

 

 

 

 

Closing
Checklist

      1

 

All bins are trash free and replace with new bags

      2

 

Floor should be cleaned with chemical

      3

 

Change the all clothes of tables and chairs

     4

 

Sanitize all the remaining cutlery and dishes

     6

 

Change broken or defaulted tables and chairs with
new ones

     7

 

All silverwares should be roll legitimately and
store in assigned zone

     8

 

Clean the coffee machine and then turn off

     9

 

All sinks should be cleaned and purified, stock paper
towel and soap dispenser

    10

 

Close all machines and windows