Thearticle “Spotlight of Singapore” was commissioned to examine two keyaspects:· Healthcare in Singapore is so successful while the country spends onlya fraction of GDP for it. · How to handle thechanges in HR in public sector?Twosenior government officials were interviewed, in which they gave their opinionbeing on the side of the government regarding this. One of them was Goh Aik Guan, Managing Director ofSingapore’s MOH Holdings (MOHH), theholding company of Singapore’s public healthcare institutions, who gave his opinionregarding healthcare with low cost and the other person is Rupert Gwee recently retired as a senior officer in the Singaporearmed forces, current Director of HR Transformation for Singapore’s Ministry of Home Affairs (MHA), whogave his opinion regarding the changes in HR in public sector.GohAik Guan says that the main reason for their healthcare policies to look soeffective is because of the low infant mortality rate and high life expectancies from birth in spiteof the cost incurred on healthcare being low.
He mentioned the policiesprovided by the government to spare money and minimize the cost, which includedCentral Provident Fund, subsidies, national insurance plan, mandatory savingsby individuals etc.Tokeep track on patients, the government introduced National Electronic Health Record (NEHR). He also mentioned thedifficulties faced by them regarding data sets,standards, different workflows, legacy systems, and so on.Consideringall the aspects Guan felt that implementing these strategies in other countriesmight be challenging.
RupertGwee says that to handle the change in HR in public sector, the size of theproblem should be determined and the HR or Admin should act accordingly whichwill bring out efficiency in the team. He also feels that HR and Admin areinevitable.Accordingto Gwee the challenges to HR are:· The time consumedto complete an HR project, which involvesmore risk.· The peopleinvolved in the project maybe inexperienced.· Change managementbecomes difficult when bringing people together.Inhis opinion adapting new ideas into the new environment which increases the HRefficiency.